Archive for October, 2006

Internet Governance – Stakeholder vs. Democracy

Tuesday, October 31st, 2006

The UN Internet Governance Forum is currently taking place in Athens with not far from 1,500 attendees registered for a room that can’t hold more than 800, to discuss four key topical issues of Openness (freedom of expression, flow of information, etc.), Security (trust), Diversity (multilingualism, local content) and Access (connectivity, policy and cost). Having attended the Nominet organised “The Road To Athens” meeting a few weeks ago, I was quite surprised as the openness of the organisers, Mr Nitin Desai in particular, to encouraging wide participation in the process.

Karl Auerbach in his blog makes reference to a paper he wrote which argues that stakeholderism is a ‘regressive idea’ in conflict with the principle of democracy adding that stakeholderism is about organisations rather than individual people having influence in the process. I think he has some point in that anything you put in the way has the potential to distort the interests of the stakeholders, but on the other hand is our political system any better?

Democracy is an imperfect system along with all others in politics, but it’s the best of a bad bunch which tries to achieve a result with everyone is represented fairly. With the national governments the population feels it is ‘important’ enough to get involved and vote, but looking at the elections run by Nominet for the Board of Directors and the Policy Advisory Board, the turnout is such that most members who can vote don’t. Many put this down to Nominet not doing enough, and whilst I’m no stranger to criticising Nominet where necessary, I think they have and continue to make an effort to engage the membership. Many stakeholders are busy and thus sometimes it is left to those who are not to elect individuals to represent them, so I’m not quite certain that a democratic solution is perfect. Democracy also encourages ‘politics’ to get elected in the first place, which is not about representing the electorate, but persuading them you will represent them. I think in Nominet’s case, the election of half of the members of the PAB has resulted in a group of people overall who will bring on board a wide range of views. There are very few groups which are as diverse in their views and interests as the PAB. I believe this makes it a very strong forum as compared to other systems which restrict choices to nominating committees, etc.

I think the way in which a stakeholder model (and I mean from an ‘organisational’ point of view) works depends heavily on the values the individuals involved share and to what extent they can distance their own personal beliefs, agendas and ulterior motives from trying to consider the bigger picture.

The concept of a ’stakeholder’ is not in my view exclusive of the concept of democracy, but it is the implementation of the structure of a mechanism which takes these into consideration that may at times suffer from. A ’stakeholder’ is someone who holds a stake in the outcome of a decision or policy, someone who is affected by it. This may, but need not be, financial. I suspect the mistake often made is to appoint an organisation to ‘represent’ a particular stakeholder group who is not in a position to do so. I suspect for example ‘intellectual property’ interests can be better represented by an individual than ‘the consumer’ which is a wider ranging group with disparate beliefs.

Taking the democracy principle further, it could be argued that all democratic governments would be suitable to represent their entire nation within a forum such as the IGF. With due respect to politicians and their hard word on our behalf, I would prefer to have wider input in such an important process. It is also not possible to exercise micro-democracy on every decision. If the population of a particularly country is growing at a phenomenal amount, does that mean they should dictate how the Internet works because they have many individuals? I think the answer is no, in the same way the Internet should not be run by the U.S. Government either. What is needed is a middle ground which takes into consideration all the viewpoints, and that is what a stakeholder approach attempts to do.

We also need to recognise that particular stakeholders may have more of a stake than others depending on the policy in question. If we are examining Internationalised Domain Names (domains with accents, or characters from Japanese, Chinese or Arabic languages for example) then the IDN users are a very significant stakeholder group, whilst their significance to the location of root servers is far less relevant (although the same people as a regional group may well have a strong stake in that debate). We need to accept the concept of dynamic stakeholder groups which may vary across time and on different issues. This concept is something I think the IGF has understood from the reference on BBC News from Nitin Desai where he makes reference to dialogue and formation of “coalitions of the willing” rather than a decision making meeting.

As with democracy, stakeholder theory is imperfect both in principle and implementation, but it is not ready to be dropped quite yet. What we need to recognise, which I believe is Karl’s fundemental concern, is that this should be an inclusive rather than an exclusive approach, and this needs to be on a level field rather than giving exclusivity or premium status to particular organisations, especially on a general level.

We have already seen with the IGF a wide ranging range of views on the igf2006.info site, recognising that interests are not limited to the people at the event in Athens in person. This is the beginning of something very interesting. It would be very refreshing to see the United Nations adopt the IGF model of encouraging wider participation more in every type of forum it hosts. The Internet is not a technical development, but a social one, and it will change the world of representation within every level of politics and governance.

Without broadband…

Friday, October 20th, 2006

No this isn’t a rant about service providers, or UK ones anyway. Imagining life without broadband these days is very difficult as most airports, hotels and cities have widespread wireless access points and the few instances they don’t work my 3G card is not far away, at least until I travel further away. I’m sitting writing this on the end of a GPRS connection that took a long time to get sorted, but let’s start from the beginning.

Arriving at Jyväskylä Airport on Wednesday afternoon I logged into the wireless at 8 euros for an hour’s surfing to catch up on my e-mail knowing that after this I would incur a £10/MB fee for international data roaming, a ridiculous charge which makes Internet use more expensive than a premium rate phone line. I have never seen an airport so deserted but when my flight landed and took off with a new load of passengers, the entire hall was empty and I had to wait at the cafe till to pay for my drink and sandwich. Apparently this wasn’t very unusual which doesn’t surprise me.

Jyväskylä Airport - Deserted
Jyväskylä Airport – Deserted

The following day I pop into a shop to buy a pre-pay SIM card. When I tried this just over a year ago there was no data/GPRS service on pre-pay cards but this time the pricing is printed on the back of the pack at 1.50 euros/MB which is more in line with the not-so-bulk packages available in the UK. I spent the best part of two hours trying to configure it both on my phone and using my data card. On my phone I needed to send a text message “GPRS TILAA” to a short code number to activate GPRS services on the card but I wasn’t able to send any SMS messages. In the end I found that this was related to the configuration options on the phone relating to using GPRS to send the SMS messages in the first place rather than a GSM link. The DNA (the phone company) helpline was friendly but didn’t really help me fix this problem so I was left to my own resources. The error messages given out are just about useless in diagnosing the problem.

I also tried to get the SIM working on my Vodafone 3G Broadband Data card, but it wouldn’t even show me the network list. After spending a long time on this, I called Vodafone customer services back in the UK and I was informed by a helpful chap that the card was network locked and couldn’t be unlocked. I then had to use Bluetooth to my Nokia 9300. I finally managed to get the instructions on how to configure GPRS Internet access on my laptop from a 1MB PDF file which I had to download on my 9300.. and then I was online.. for about an hour at which point my 10 euros of call credit ran out and the connection began disconnecitng intermittently.. When on GPRS – do not browse normal websites.. you’ll eat up funds double quick time.

Finally today I recharged the pre-pay SIM (conveniently done electronically at a shop just by handing them a credit card and the phone number) with 100 euros which should cover me for quite some time.. as long as I make sure to avoid browsing the web like I am used to doing on my 3G card in the UK.

Fortunately as of tomorrow I will have broadband or wireless of some sort (I hope) so I don’t have to count the bytes ;)